AI Strategy Document

The Workplace Safety and Insurance Appeals Tribunal (WSIAT) has developed an artificial intelligence (AI) strategy aimed at responsibly integrating AI and Machine Learning to enhance operational efficiency, accuracy, and service quality. This strategy includes ethical governance, alignment with organizational goals, and proactive risk management to foster trust and accountability in AI deployment.
Key elements of the strategy include a governance framework which aligns with provincial directives, emphasis on principles such as transparency and non-discrimination, and accountability. The AI strategy also outlines WSIAT's ambition to be AI-enabled, enhancing existing services rather than fully AI-driven models. The implementation approach prioritizes deliberate adoption with attention to value return on investments, collaboration, data quality, privacy, security, and strategic partnerships. Success will be tracked through metrics to ensure the strategy's effectiveness and alignment with WSIAT's mission to deliver fair and timely adjudication.