How to Contact the Workplace Safety and Insurance Appeals Tribunal (WSIAT)
Mail and Package Delivery
If the information you are sending to us is for an appeal or application, please write the 11-digit WSIAT number on your cover letter or form so we connect it to the correct case.
Please send information to us via e-file, fax, courier, or mail. You may also deliver it to us in person between 8:30 a.m. and 5:00 p.m., Monday to Friday, except statutory holidays unless other times are posted.
MailroomWorkplace Safety and Insurance Appeals Tribunal
500 – 505 University Avenue
Toronto ON M5G 2P2
Make an Appointment to Visit
Appointments are required for in-person inquiries. To make an appointment, please contact the WSIAT Call Centre.
- Telephone: 416-314-8800
- Telephone toll-free within Ontario: 1-888-618-8846
- TTY: Call 711 for Relay Services
- Email: info@wsiat.ca
When you arrive for your appointment, please sign in with Security and they will contact the appropriate person.
ReceptionWorkplace Safety and Insurance Appeals Tribunal
505 University Avenue
7th Floor
Toronto, Ontario
Fax
416-326-5164
Please do not fax more than 100 pages per transmission.
Telephone
Please call us if you have any questions or concerns. There are direct Toronto numbers listed here but you may also call 1-888-618-8846 toll-free within Ontario and request that you be forwarded to the appropriate person.
Call Centre
Our Call Centre is open for you from 8:30 a.m. to 5:00 p.m., Monday to Friday.
416-314-8800
1-888-618-8846 (toll-free within Ontario)
TTY
Call 711 for Relay Services
WSIAT Decision Release After 120 Days
If you have not received your WSIAT decision within the 120 days after your hearing and would like an update, please call 416-460-8637.
Media Inquiries
Accessibility Co-ordinator
437-833-7518
Rana Barnett
French Language Services Co-ordinator
416-625-2080
Guylaine Mageau
Counsel to the Chair
416-209-2106
Sarah Schumacher
General Counsel
647-226-0617
Rebecca Woodrow
Director of Appeal Services
416-460-7087
Nicole Bisson
Library
Ontario Workplace Tribunals Library (OWTL)
Implementation of WSIAT Decisions
The WSIAT sends its decisions to the Workplace Safety and Insurance Board (WSIB). It will take the WSIB time to process and implement a WSIAT decision. The WSIB will contact you if they require additional information.
Please email us with general inquiries only. Please do not send case-related information or attachments to us via email. We will delete emails containing case-related information because we are obligated to protect the confidentiality of all personal information.
General: info@wsiat.ca
Webmaster: webmaster@wsiat.ca
Accessibility Coordinator: accessibility.coordinator@wsiat.ca
Your Feedback
We welcome your feedback and suggestions for improvement of the website. Please email your comments and suggestions to the webmaster at:
Surveys
The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is committed to continuously improving its hearing process. In support of this effort, we have introduced an Exit Survey for Hearing Participants.
Following each WSIAT hearing, participants will be invited to complete a short, anonymous survey about their hearing experience. This feedback will help the WSIAT better understand hearing participants’ needs and identify opportunities to enhance our services.
Please note that no personal information will be collected for this survey. The survey is intended solely to gather feedback to improve the quality of services for those participating in a hearing.